Sales & Client Success Executive

Sales & Client Success Executive

Jobberman Nigeria Recruitment is seeking a results-oriented Sales & Client Success Executive to convert travel inquiries into bookings while delivering exceptional customer service. You will manage sales inquiries, prepare quotations, follow up with prospects, close bookings, and maintain strong client relationships.

Responsibilities:

• Respond promptly to inquiries via WhatsApp, phone, email, website forms, and social media
• Qualify leads and identify customer travel requirements
• Present travel solutions and package recommendations
• Prepare travel quotations and proposals
• Follow up consistently with prospective clients and convert inquiries into confirmed bookings
• Achieve monthly sales and revenue targets
• Build and maintain strong client relationships
• Provide professional travel advice and destination recommendations
• Coordinate travel bookings and reservations
• Verify booking details and client documentation
• Maintain accurate transaction and communication records
• Conduct post-travel follow-ups and encourage referrals and repeat bookings
• Resolve client concerns professionally and efficiently
• Support upselling opportunities for premium services and upgrades
• Maintain CRM and client databases
• Track sales performance and prepare regular sales reports

Requirements:

• Bachelor's degree
• Minimum 3 years experience in sales, customer service, travel, tourism, hospitality, or related field
• Strong communication and negotiation skills
• Excellent customer relationship management abilities
• Ability to work under pressure and meet targets
• Strong organizational and administrative skills
• Proficiency in Microsoft Office and CRM systems
• English language proficiency
• Travel sales experience is an advantage

How to Apply: Log in and click "Easy apply" on the Jobberman Nigeria Recruitment platform. You can continue with Google or LinkedIn to apply.

Important: Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link.