Administrative Officer / Facility Manager

Administrative Officer / Facility Manager

Oversee day-to-day operations of fully furnished short-term rental properties, acting as a hybrid property manager and hospitality host. Manage guest relations, booking management, facility maintenance, and staff supervision to ensure high occupancy rates and exceptional customer satisfaction.

Responsibilities:

• Manage property bookings for walk-in customers and platforms like Airbnb
• Update availability calendars, optimize pricing, and screen guest inquiries
• Handle check-ins, check-outs, and resolve guest complaints
• Conduct routine property inspections and coordinate maintenance with technicians
• Supervise cleaning, laundry, security, and support staff
• Maintain reservation records, process caution fees, and verify client identification
• Monitor utility bills and ensure adequate supply of consumables and reusables
• Maintain daily maintenance dashboard tracking issues raised vs completed

Requirements:

• Minimum HND in business administration or facility management
• 3–5 years' experience in administration, facility management, or operations management
• Proficient in Microsoft Office (Word and Excel)
• Strong organizational, problem-solving, and communication skills
• Excellent customer relationship management and interpersonal skills
• Ability to work independently and manage multiple responsibilities
• Proximity to Yaba, Lagos is essential

Salary: ₦150,000 – ₦250,000 per month

How to Apply: Log in and click "Apply" on the Jobberman job platform.