Client Success Agent (Customer Support)

The Credit Pros is hiring a Client Success Agent to provide remote customer support for US credit industry clients. This is a 100% remote role with paid training and a structured work schedule.

Responsibilities

• Provide customer support with a client-first orientation
• Assist clients with inquiries related to credit cards, lines of credit, and personal loans
• Resolve customer issues with a solution-oriented mindset
• Learn and utilize TCP's technological suite

Requirements

• Knowledge of the United States credit industry (credit cards, lines of credit, personal loans)
• Customer-first orientation and empathy for client needs
• Excellent communication skills and solution-oriented approach
• Hunger to learn and master TCP's technology platform
• Dedicated home workspace with equipment (details provided during interview)
• Ability to work 09:00 AM – 09:00 PM Eastern Time (with 1 hour unpaid break)

Work Schedule

• Monday to Friday: 40 hours/week (9-hour shifts)
• Saturday shifts begin post-training
• 1 month paid training (Monday–Friday, 09:00 AM–06:00 PM Eastern Time)

Salary

$4/hour or $693.33/month minimum

Start Date

July 27, 2026

How to Apply

https://jobs.workable.com/view/5Y7VaGThftwu5fLvXCdKT4/client-success-agent-(customer-support)---remote-in-nigeria-at-the-credit-pros