Customer Service Representative

Customer Service Representative

Beveledge Interior Designs is seeking an experienced, confident, and customer-centric individual to serve as the single point of contact for each client after payment confirmation. The CSR will manage the full customer lifecycle—from order receipt and production coordination through delivery and post-sales engagement—ensuring a seamless, transparent, and premium customer experience that reflects the brand promise.

Responsibilities

• Order Confirmation & Client Onboarding
• Production & Commissioning Follow-Up
• Client Communication & Updates
• Quality Control Coordination
• Logistics & Delivery Coordination
• Post-Sales & Customer Experience Management
• Client Engagement & Relationship Management
• Reporting & Documentation

Requirements

• Minimum 3 years’ experience in customer service, sales support, or client relationship management (experience in interior design, furniture, manufacturing, or construction is an advantage)
• Minimum of OND/HND/Bachelor’s degree in Business Administration, Marketing, Mass Communication, or related fields
• Proficiency in CRM tools, spreadsheets, and basic reporting
• Comfortable using digital communication tools (WhatsApp Business, email, SMS platforms, social media)
• Excellent interpersonal and relationship management abilities
• Between age 27–40 years
• Problem-solving and conflict-resolution skills

How to Apply Interested and qualified candidates should forward their CV to: yetundeadeyemi.beveledge@gmail.com and copy beveledgeinteriordesigns@gmail.com using the position as subject of email.