Sales and Marketing Lead

We are seeking a results-driven and commercially minded Sales and Marketing Lead with hospitality experience to drive revenue growth, strengthen client relationships, and oversee sales operations within the hospitality business.

Responsibilities

Business Development & Sales

• Identify and secure new business opportunities, corporate partnerships, and high-value clients
• Drive sales across hospitality services, including rooms, events, food, and beverage outlets
• Develop and implement sales strategies to achieve revenue and growth targets
• Monitor market trends, competitor activities, and customer preferences to improve market positioning

Team Leadership & People Management

• Lead, supervise, and motivate sales and outlet teams to achieve performance goals
• Conduct staff scheduling, performance monitoring, coaching, and training
• Foster a customer-focused and high-performance work culture
• Ensure effective communication and collaboration across departments

Outlet & Operational Management

• Oversee daily outlet operations to ensure service excellence and operational efficiency
• Monitor inventory usage, sales performance, and cost control measures
• Ensure compliance with operational standards, hygiene, and customer service procedures
• Resolve customer complaints and maintain high guest satisfaction levels

Reporting & Performance Management

• Prepare sales reports, forecasts, and operational updates for management review
• Track KPIs, revenue performance, and outlet profitability
• Support management in implementing growth and improvement initiatives

Requirements

• Bachelor's degree in Marketing, Business Administration, Hospitality Management, or related field
• Minimum of 2 years' experience in hospitality sales, restaurant management, or related roles
• Proficient in Microsoft Office and POS/CRM systems
• Good understanding of hospitality operations and customer service standards

How to Apply

No application instructions provided in the posting.