Customer Service Officer (After Sales)

Super Nannies Nigeria is seeking a Customer Service Officer (After Sales) to join our team in Lagos. You will manage customer inquiries, complaints, and feedback while providing professional after-sales support in a fast-paced domestic staffing and caregiving environment.

Responsibilities

• Manage customer inquiries, complaints, and feedback professionally
• Provide after-sales support to clients
• Resolve customer issues with strong problem-solving abilities
• Handle conflict resolution effectively

Requirements

Education & Experience:

• Minimum OND, HND, or Bachelor's Degree in a relevant field
• Minimum 2 years of experience in customer service or after-sales support

Skills & Competencies:

• Strong interpersonal and communication skills
• Ability to work effectively in a fast-paced environment
• Strong problem-solving and conflict-resolution abilities
• Customer-focused mindset with a positive attitude
• Proficiency in Microsoft Office (CRM experience is an added advantage)
• Strong work ethic and ability to meet deadlines

How to Apply

Interested and qualified candidates should send their CV and Application Letter to: supernannies2018@gmail.com using the Job Position applied for as the subject of the email.

For enquiries, contact 08123110018 on WhatsApp or phone call.

Note: Only shortlisted candidates will be contacted.