Security Operative

Job Summary

The Security Operative is responsible for safeguarding the hotel's guests, employees, visitors, contractors, assets, facilities, and property by maintaining a visible security presence, preventing security breaches, controlling access, monitoring activities, and responding promptly to incidents. The role ensures a safe, secure, and welcoming environment that reflects the standards of a superior luxury hotel.

Responsibilities

• Protect the lives, property, and assets of the hotel, guests, employees, and visitors.
• Maintain a visible and professional security presence throughout the hotel.
• Monitor assigned security posts and patrol areas diligently.
• Ensure compliance with the hotel's security policies, procedures, and Standard Operating Procedures (SOPs).
• Report security concerns promptly to the Security Supervisor.
• Support the Chief Security Officer in maintaining a secure environment.
• Conduct regular patrols of guest floors, public areas, restaurants, bars, conference rooms, parking areas, offices, back-of-house areas, and hotel perimeter.
• Monitor for suspicious persons, unattended items, safety hazards, and unusual activities.
• Inspect emergency exits, staircases, fire escapes, and restricted areas.
• Record patrol observations accurately in security logs.
• Report maintenance and safety issues identified during patrols.
• Control access to hotel entrances, exits, staff entrances, loading bays, and restricted areas.
• Verify identification of employees, contractors, suppliers, and visitors where required.
• Ensure visitor registration procedures are followed.
• Prevent unauthorized access to restricted areas.
• Monitor vehicle entry and exit where applicable.
• Direct guests and visitors courteously when necessary.
• Conduct baggage screening using approved screening equipment or manual inspection procedures where required.
• Inspect vehicles entering hotel premises in accordance with security procedures.
• Ensure prohibited items are not brought onto hotel premises.
• Handle screening activities professionally and respectfully.
• Escalate suspicious findings immediately.
• Welcome guests courteously while maintaining security awareness.
• Provide directions and assistance to guests and visitors.
• Respond promptly to guest requests related to safety and security.
• Assist elderly guests, persons with disabilities, and vulnerable individuals when required.
• Maintain professionalism and discretion at all times.
• Support a positive guest experience without compromising security.
• Respond promptly to alarms, emergencies, disturbances, accidents, and security incidents.
• Assist in managing medical emergencies until appropriate responders arrive.
• Support evacuation procedures during emergencies.
• Secure incident scenes and preserve evidence where necessary.
• Prepare accurate incident reports.
• Notify supervisors immediately of significant incidents.
• Monitor compliance with fire safety procedures.
• Inspect fire exits to ensure they remain unobstructed.
• Identify potential fire hazards.
• Assist during fire drills and emergency evacuations.
• Operate basic fire-fighting equipment where trained.
• Report faulty fire safety equipment immediately.
• Prevent theft, vandalism, fraud, and unauthorized removal of hotel property.
• Monitor suspicious activities and investigate where appropriate.
• Protect guest property and hotel assets.
• Monitor loading and unloading activities.
• Report inventory theft or property damage immediately.
• Assist with investigations where required.
• Observe occupational health and safety regulations.
• Report unsafe conditions immediately.
• Support implementation of workplace safety procedures.
• Ensure compliance with hotel security and safety policies.
• Promote a safe environment for guests and employees.
• Participate in health and safety awareness programmes.
• Maintain accurate security occurrence books and patrol logs.
• Prepare incident reports promptly and accurately.
• Record visitor entries and access control information.
• Maintain confidentiality of security information.
• Submit daily shift reports to supervisors.
• Report equipment faults promptly.
• Work closely with fellow security personnel and other hotel departments.
• Attend daily security briefings.
• Communicate effectively during incidents and emergencies.
• Support colleagues during busy operational periods.
• Maintain professional relationships across departments.
• Comply with all hotel policies, SOPs, and security procedures.
• Participate in mandatory security training programmes.
• Maintain knowledge of emergency response procedures.
• Recommend improvements to security operations where appropriate.
• Uphold the hotel's standards of professionalism, confidentiality, and integrity.

Requirements

• Minimum of Senior Secondary School Certificate (SSCE) or equivalent.
• National Diploma (ND) or Higher National Diploma (HND) in Security Management, Criminology, Public Administration, or a related field is an added advantage.
• Minimum of 2 years of experience in hotel security, corporate security, law enforcement, military, private security, or a similar environment.
• Experience in a luxury hotel or hospitality establishment is an added advantage.
• Basic Security Operations Training.
• First Aid Certification.

How to Apply

Interested and qualified candidates should forward their CVs to: recruitment@domeoresources.org