Retail Supervisor

We are seeking a proactive and experienced Retail Supervisor to oversee daily store operations, coordinate staff activities, ensure excellent customer service, and maintain smooth operational standards. The ideal candidate must possess strong leadership, communication, and problem-solving skills and reside within Surulere and the surrounding environment.

Responsibilities

• Supervise daily activities of staff within assigned sections
• Ensure proper customer service and operational efficiency
• Monitor staff attendance, punctuality, and performance
• Ensure cleanliness, orderliness, and compliance with company standards
• Handle customer complaints and escalate issues where necessary
• Monitor stock movement and report discrepancies
• Prepare daily operational and sales reports
• Ensure safety and security procedures are properly followed
• Coordinate with management on operational matters and staff supervision

Requirements

• Minimum of OND / HND / B.Sc in Business Administration or related fields
• Strong leadership and team management skills
• Good communication and reporting abilities
• Ability to work under pressure and manage multiple tasks effectively
• Previous supervisory experience in retail, supermarket, or mall operations (advantageous)
• Proficiency in Microsoft Office (advantageous)

How to Apply

Interested and qualified candidates should submit their updated CV and application to: thelabelstoreng@gmail.com using the Job Title as the subject of the email.

Closing Date: 9th July, 2026