Contact Centre Agent

ICS Outsourcing · Victoria Island, Lagos

Full Time

Salary

Undisclosed

Location

Victoria Island, Lagos

Posted

1 hour ago

Required skills

Inbound Call Handling Customer Issue Resolution Professional Interaction

About the role

Contact Centre Agent

A Contact Centre Agent is needed to support a leading commercial bank by delivering outstanding customer experiences and resolving customer issues professionally.

Responsibilities

Support a leading commercial bank as a Contact Centre Agent
Deliver outstanding customer experiences
Handle customer interactions professionally
Resolve customer issues using strong problem-solving skills

Requirements

HND/B.Sc. with Lower Credit/Second Class Lower or equivalent
Maximum age of 35 years
Minimum 70% score in the CBT/Aptitude Test
Excellent communication and interpersonal skills
Strong problem-solving abilities

How to Apply asulaimo@icsoutsourcing.com

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