Operations Lead

BXFROX, a growing premium fashion brand, is seeking an Operations Lead to coordinate day-to-day business activities and ensure smooth workflow across departments.

Responsibilities

• Oversee day-to-day operations and ensure smooth workflow across departments
• Monitor customer orders from confirmation through production, dispatch, and delivery
• Coordinate with production to ensure orders are completed within agreed timelines
• Track production schedules, delivery dates, pending orders, and delays
• Ensure accurate and timely updating of operational records and reports
• Monitor stock levels, raw materials, finished products, and production requirements
• Identify stock shortages and communicate procurement needs promptly
• Coordinate dispatch and ensure orders are documented and handed over for delivery
• Follow up on outstanding, delayed, cancelled, or problematic orders
• Monitor daily sales, order fulfilment, and operational performance
• Ensure company processes and SOPs are followed consistently
• Supervise and coordinate operational staff, assign tasks, and monitor performance
• Identify operational gaps and inefficiencies; recommend solutions
• Maintain proper documentation and filing of operational records
• Work with management to implement new systems and improve workflows
• Prepare regular operational reports for management
• Ensure effective communication across departments
• Handle operational issues promptly and escalate major issues when necessary

Requirements

• Minimum of 2–4 years' experience in operations, administration, or production coordination
• Experience in manufacturing, fashion, retail, or product-based business is an advantage
• Strong organizational, coordination, and communication skills
• Excellent attention to detail
• Ability to manage multiple tasks and priorities
• Strong problem-solving and decision-making abilities
• Ability to supervise people and hold team members accountable
• Proficiency in Google Workspace, Excel/Google Sheets, and other digital tools
• Proactive, reliable, and highly accountable

Salary ₦150,000 – ₦200,000 monthly

How to Apply Send your CV and a brief cover letter to finance.bxfrox@gmail.com with the subject "Application for Operations Lead – BXFROX"