Receptionist at EKO Hotels & Suites

EKO Hotels & Suites is seeking an experienced Receptionist to join our team at our Victoria Island location. The ideal candidate will have a strong background in hotel reception, excellent communication skills, and the ability to deliver outstanding guest service in a fast-paced luxury environment.

Responsibilities

• Greet and welcome guests upon arrival
• Manage check-in and check-out processes
• Handle guest inquiries and resolve issues professionally
• Operate hotel property management systems (Opera, Marriott)
• Manage telephone communications and reservations
• Work flexible hours including evenings, weekends, and holidays

Requirements

• 3–5 years of experience as a Receptionist in a hotel environment
• High school diploma or equivalent
• Excellent communication, interpersonal, and problem-solving skills
• Fluency in English (additional languages beneficial)
• Proficient in hotel operating systems (Opera, Marriott)
• Ability to work flexible hours, including evenings, weekends, and holidays

Preferred Qualifications

• Certification in hospitality or customer service
• Experience in a luxury hotel or resort
• Knowledge of hospitality industry standards and best practices
• Familiarity with property management systems
• Strong organizational and time management skills

How to Apply

Send CV in PDF format to: careers@ekohotels.com using Receptionist as the subject of the email.