Customer Service Agent

Customer Service Agent

MANO Africa is seeking a dedicated Customer Service Agent to join their team in Lagos. The role involves providing excellent customer support and resolving client inquiries efficiently.

Responsibilities

• Provide exceptional customer service through various channels.
• Resolve client issues and escalate complex problems when necessary.
• Maintain accurate records of customer interactions.

Requirements

• Previous experience in customer service, call center, or support roles (experience in e-commerce or quick commerce is an advantage).
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Positive attitude with a customer-first mindset.

How to Apply Interested and qualified candidates should send their CV in English to: hr@mano.ng using the Job Title as the subject of the email.