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Contact Center Officer
Unknown · Ilupeju, Lagos
Salary
₦180k – ₦180k
Location
Ilupeju, Lagos
Posted
1 week ago
Required skills
Customer serviceCommunication skillsProblem-solvingCall handlingMultitaskingComputer proficiencyRecord keeping
About the role
Contact Center Officer
Location: Ilupeju, Lagos
Salary: ₦180,000 Net Monthly
Industry: Financial Services
Responsibilities
- Handle inbound and outbound customer calls professionally
- Respond to customer inquiries and resolve complaints promptly
- Provide accurate information about products and services
- Maintain detailed records of customer interactions
- Escalate complex issues to the appropriate departments
- Achieve service quality and performance targets
Requirements
- Minimum of B.Sc. in any discipline
- Excellent communication and interpersonal skills
- Strong problem-solving and customer service skills
- Ability to multitask and work in a fast-paced environment
- Basic computer proficiency
- Previous customer service or call center experience is an added advantage
How to Apply
Interested and qualified candidates should apply with the link below: https://lnkd.in/e5KCBjaj
Application Deadline: 30th of June 2026
📋 How to apply
Follow the application instructions in the How to Apply section of the role description above (email, phone, or link as posted by the employer).