L
Customer Service Executive
La’Realeza International Limited · Nigeria
Salary
Undisclosed
Location
Nigeria
Posted
1 week ago
Required skills
Verbal communicationCRM toolsSocial mediaConflict resolutionCustomer serviceEmail communicationWhatsApp communication
About the role
Customer Service Executive
La'Realeza International Logistics, Travel & Tour is seeking a Customer Service Executive to be the voice and face of the brand. You will handle client bookings, enquiries, complaints, and follow-ups across multiple channels while maintaining a calm, professional attitude.
Responsibilities
- Handle client bookings and enquiries
- Address customer complaints and concerns
- Manage follow-ups across phone, WhatsApp, email, and social media
- Maintain professional communication and brand representation
Requirements
- OND, HND, or B.Sc Degree in any discipline
- Excellent verbal communication skills
- Familiarity with CRM tools
- Social media proficiency
- Conflict resolution skills
What We Offer
- Competitive compensation
- Professional training and development
- Career advancement opportunities
- Dynamic and supportive work environment
- Growth opportunity with a leading Nigerian brand
How to Apply
No application instructions provided in the posting.
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