Quality Control & Standardisation Lead

Role Overview

The Quality Control & Standardisation Lead is responsible for developing, implementing, and managing quality assurance frameworks across both delivery modalities of the NiWEMA programme, which includes a large LMS-based online cohort stream and a physical training stream. The role involves monitoring quality standards, building facilitator and trainer capacity, and driving continuous improvement.

Responsibilities

• Design and implement separate but complementary quality assurance frameworks for the LMS-based online delivery stream and the physical training delivery stream.
• Monitor LMS engagement data, cohort completion rates, facilitator activity, and participant experience for the online stream.
• Develop training quality standards, observation protocols, trainer assessment tools, and venue compliance checklists for the physical stream.
• Lead regular quality audits across both streams, including remote monitoring and field visits.
• Design and deliver facilitator and trainer induction, training, and ongoing capacity building.
• Develop and maintain all programme standards documentation.
• Monitor quality outcomes for both individual and cluster-based participation models.
• Work with the LMS administrator and implementing partner management function to ensure quality standards are embedded and monitored.
• Report on quality indicators to the Project Director and identify risks and recommend corrective actions.
• Champion continuous improvement and ensure quality standards are gender-responsive.

Requirements

• Bachelor’s degree in education, Social Sciences, Business Administration, or a related field. Master's degree is an added advantage.
• Minimum of 6–8 years' experience in quality assurance, programme monitoring, curriculum delivery, or learning and development.
• Demonstrated experience designing quality frameworks for both online/digital and physical/field-based programme delivery.
• Experience with large-scale training programmes delivered through a network of implementing partners or trainers.
• Strong analytical skills and comfort with data-driven performance management.
• Field experience conducting training quality assessments or observations is required.

How to Apply

Please submit a cover letter and your CV to niwemaproject@pau.edu.ng, using the Job Title as subject line E.g "Project Director".