Hotel Waiters

Hotel Waiters

Hotel Capitol is seeking dedicated and service-oriented individuals to join their team as Hotel Waiters. The role involves serving guests, managing food and beverage orders, and ensuring a high standard of service.

Responsibilities

• Handles guests’ bills and invoices in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• Familiarizes with all food and beverage items on the outlet menu.
• Prepares the outlet for operation, including setting and resetting tables, light cleaning, and other assigned tasks.
• Takes food and beverage orders from guests, upselling wherever possible.
• Utilizes the outlet point-of-sales system as prescribed.
• Ensures that all sales are properly recorded, follow the prescribed procedures for ordering, voiding, or correcting items.
• Serves food and beverages according to the standards established.
• Clears tables and removes dirty dishes to the dish area.
• Completes opening and closing duties as assigned.
• Is flexible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• Follows the presentation guidelines as established by the Management.
• Serves food and beverages to guests according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Supervisor at the start of the shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments, and complaints.
• Accomplishes and forwards the captain's order slip to the kitchen for orders of food and for drinks to the supervisor, or does so efficiently and correctly.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, their ingredients, method of preparation, portion size, and presentation to be able to deliver ideal service maximizing guest satisfaction.

Requirements

• Candidates should possess a minimum of an SSCE.
• Candidates should reside within the Akute, Ojodu, Ikeja, Agege, Ogba, axis.

How to Apply Interested and qualified candidates should send their CV to careers@hotelcapitol.com.ng using the job title as subject of the mail.