Customer Service Agent

Customer Service Agent

MANO Africa is seeking a Customer Service Agent to deliver excellent support and resolve customer inquiries with professionalism and efficiency.

Responsibilities:

• Handle customer inquiries and support requests
• Resolve customer issues with a problem-solving approach
• Manage multiple tasks simultaneously while maintaining service quality
• Provide support via multiple channels (phone, email, chat)

Requirements:

• Previous experience in customer service, call center, or support roles
• Excellent verbal and written communication skills
• Strong problem-solving and multitasking abilities
• Positive attitude with a customer-first mindset
• Experience in e-commerce or quick commerce is an advantage

Salary: Not stated

How to Apply: No application instructions provided in the posting.