Sales Operations Lead

Dragnet Nigeria is seeking a highly organised, analytical, and results-driven Sales Operations Lead to support and optimise commercial operations.

The successful candidate will manage sales pipeline and CRM data integrity, monitor performance metrics, produce reporting and forecasting insights, and coordinate proposals and bids across departments. You will drive process improvements, support AI-powered tool adoption, and collaborate with cross-functional teams to ensure seamless commercial execution.

Responsibilities

• Manage and maintain the sales pipeline and CRM data integrity
• Monitor sales performance, pipeline movement, conversion rates, and revenue metrics
• Produce regular sales reports, dashboards, and forecasting insights
• Coordinate proposal and bid submissions across multiple departments
• Improve sales processes, reporting structures, and operational workflows
• Support the adoption of AI-powered tools and automation to improve sales productivity
• Collaborate with Sales, Partnerships, Product, Finance, Legal, and Delivery teams

Requirements

• Bachelor's Degree in Business Administration, Marketing, Economics, Finance, Data Analytics, Information Systems, or related discipline
• Minimum 5–7 years' experience in Sales Operations, Revenue Operations, Commercial Operations, CRM Administration, Sales Enablement, Business Operations, Bid Management, or related roles
• Demonstrated experience managing sales pipelines, forecasting, CRM systems, commercial reporting, and performance tracking
• Experience coordinating bids, proposals, tenders, and cross-functional commercial initiatives
• Strong understanding of sales processes, revenue operations, pipeline management, and business reporting
• Proven ability to analyse data, identify trends, and provide actionable recommendations
• Proficiency in Microsoft Excel, Microsoft 365, CRM platforms, dashboards, and reporting tools
• Strong analytical and problem-solving skills
• Excellent organisational and project coordination abilities
• Strong stakeholder management and communication skills
• High attention to detail and process discipline
• Ability to manage multiple priorities and deadlines effectively

Preferred Qualifications

• Relevant certifications in Sales Operations, Revenue Operations, CRM Administration, Data Analytics, or Project Management
• Experience in technology, professional services, HR services, recruitment, assessment, training, compliance, identity management, or enterprise solutions
• Familiarity with AI-enabled productivity and sales tools

How to Apply

Interested and qualified candidates should apply via Dragnet Nigeria on www.dragnetscreening.ng