Sales Operation Officer

Hello Products is seeking a Sales Operation Officer to manage sales orders, coordinate fulfillment, and support distribution operations across Nigeria.

Responsibilities

• Manage and process sales orders on ERP systems, ensuring accuracy and timely invoice generation
• Coordinate order fulfillment with warehouse and logistics teams to ensure prompt delivery
• Provide timely and effective responses to customer and distributor inquiries, complaints, and service requests
• Maintain strong relationships with key distributors (KDs) to support business growth and retention
• Resolve discrepancies related to orders, invoicing, deliveries, and inventory across multiple warehouse locations
• Monitor inventory levels and collaborate with relevant teams to ensure product availability
• Support sales operations by tracking order status, sales performance, and distribution activities
• Prepare and analyze daily, weekly, and monthly sales and operational reports
• Plan and coordinate SKU distribution across warehouses nationwide to ensure optimal stock levels
• Support promotional activities, including incentive processing, promo invoice preparation, and distributor programs
• Maintain accurate documentation for customers, distributors, and transactions

Requirements

• HND/B.Sc. in any relevant discipline
• 1–2 years post NYSC experience in customer service operations (preferably in FMCG environment)
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
• Good analytical skills

Salary

Not stated.

How to Apply

No application instructions provided in the posting.