Customer Success Manager

Sana is hiring a Customer Success Manager for a remote, worldwide position.

Role Overview

Join Sana's team as a Customer Success Manager to drive positive outcomes in healthcare. You'll work remotely and contribute to improving our healthcare system through values-oriented customer engagement.

Requirements

• Licensed broker (required)
• Understanding of health plan operations and finances (highly preferred)
• Values-oriented approach with deep commitment to healthcare system improvement
• Genuine curiosity, humility, and solution-oriented mindset
• Ability to engage in compassionate, candid problem-solving with teammates
• Flexibility, resilience, and commitment to continuous learning
• Bias for action paired with intelligent risk-taking
• Strong sense of responsibility, follow-through on commitments, and ability to foster trust

Salary

USD $36 per hour

How to Apply

Applicants must be members of Remote Platform.

Current members: Access the room for role details and submit your application.

New applicants: Join via the link below to view application details: https://drive.google.com/file/d/1vV2XSOxYzlgzobg1FF_3Y3QyMS6k2_qN/view?usp=drivesdk