Operations Supervisor

Operations Supervisor

Peridot Forte Solutions Consulting is seeking a competent and experienced Operations Supervisor to oversee the day-to-day operations of the salon.

Responsibilities

• Oversee and coordinate the daily operations of the salon to ensure smooth and efficient service delivery.
• Supervise, coordinate, and support salon staff to ensure high standards of performance and professionalism.
• Welcome customers, understand their service needs, and direct them to the appropriate stylist or service section.
• Coordinate customer flow, appointments, and service schedules to minimize waiting time and ensure a positive customer experience.
• Handle customer enquiries and complaints professionally and escalate complex issues to management when necessary.
• Support salon staff during busy periods and provide hair styling, or braiding services when required.
• Monitor staff attendance, punctuality, grooming, and compliance with salon procedures.
• Ensure the salon environment, equipment, and workstations are clean, organised, and properly maintained.
• Monitor the availability of salon supplies and communicate replenishment needs to management.
• Identify operational challenges and recommend practical solutions to improve efficiency and customer satisfaction.
• Maintain basic operational records and provide relevant updates to management.

Requirements

• First Degree in any related discipline.
• 1 year experience in a supervisory, coordination, or leadership role.
• Ability to lead, and organize
• Good communication skills.
• Customer-focused with a friendly and professional attitude.
• Basic knowledge of record keeping and reporting.
• Ability to multitask and work independently with minimal supervision.
• Hair-making skills are an added advantage.
• Proximity to Lekki axis is strongly preferred.

How to Apply Interested and qualified candidates should send their CVs to: peridotforte@gmail.com using the job title as the subject of the email.