Contract Accounts Payable Manager

Contract Accounts Payable Manager

Customer.io is looking for a Contract Accounts Payable Manager to join their remote team. This role involves managing expense and travel spend, ensuring compliance, and maintaining accurate financial records.

Responsibilities

• Own Ramp expense management end-to-end — review, code, and approve expense reports, chase missing receipts, and enforce policy compliance.
• Administer Navan travel — reconcile bookings and spend, flag policy exceptions, and support employees through out-of-policy approvals.
• Review AP bills for accuracy, coding, and approval routing — catching duplicate invoices and mismatched amounts before they hit the payment queue.
• Reconcile Ramp and Navan activity against the GL and drive the exception queue to zero before every close.
• Serve as the responsive point of contact for vendors — confirming payment details, tracking status, and resolving disputes.
• Spot recurring T&E headaches and propose (and document) process fixes.

Requirements

• 3+ years of AP & T&E experience, ideally in SaaS or a high-growth environment
• Hands-on experience with Ramp and/or Navan (or comparable — Concur, Expensify, TravelPerk)
• Sharp eye for detail and a solid grasp of expense policy enforcement
• Excellent written and verbal communication skills
• Ability to manage a recurring, deadline-driven workload

Salary

• $45–60/hr USD

How to Apply https://weworkremotely.com/remote-jobs/customer-io-contract-accounts-payable-manager