Customer Service & Social Media Executive

DynamicPlus Advisory is seeking a customer service and social media professional who is passionate about people, skilled in social engagement, and able to represent the brand professionally in the events industry.

Responsibilities

Customer Service (50%)

• Respond promptly to WhatsApp enquiries
• Reply to Instagram, Facebook and email messages
• Send quotations and follow up on enquiries
• Book venue inspections
• Maintain organised client records
• Collect deposits and confirm payments
• Prepare client files before events

Social Media (40%)

• Create creative and engaging content relevant to the events business
• Post daily on Instagram, Facebook and TikTok
• Schedule content using Meta Business Suite
• Reply to comments and direct messages
• Upload event photos and videos
• Assist with creating reels
• Collect client reviews
• Monitor engagement and produce weekly reports

Administration (10%)

• Assist with invoices
• Organise digital folders
• Keep event checklists updated
• Support the team during busy weekends

Requirements

Must Have:

• Excellent English communication
• Friendly personality and great customer service skills
• Good typing skills
• Knowledge of Instagram and Facebook
• Basic Canva skills
• Microsoft Word and Excel proficiency
• Organised and punctual

Preferred:

• Experience working with an events company
• Lives around Ajah, Sangotedo, Lekki or Abraham Adesanya for ease of movement

How to Apply

No application instructions were provided in the posting. Please contact DynamicPlus Advisory directly for application details.