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Sales & Customer Success Executive

Khenpro Global Services · Nigeria

Full TimeMidvia Myjobmag
Salary
Undisclosed
Location
Nigeria
Posted
2 weeks ago

Required skills

Lead conversionCustomer relationship managementNegotiationPersuasionCRM platformsDigital communicationCustomer serviceSales

About the role

Sales & Customer Success Executive

Khenpro Global Services is seeking an energetic and customer-focused Sales & Customer Success Executive to convert enquiries into sales while delivering exceptional customer experiences through consultative selling techniques.

Responsibilities

  • Respond promptly to customer enquiries across digital communication channels
  • Convert leads into completed sales through effective relationship management
  • Conduct follow-up engagements with prospective customers and abandoned leads
  • Educate customers on product benefits and recommend suitable solutions
  • Upsell complementary products and services to maximize revenue opportunities
  • Maintain accurate records of customer interactions and sales activities
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction

Requirements

  • Bachelor's Degree or equivalent qualification
  • 1–3 years' experience in sales, customer service, telesales, or social commerce
  • Strong negotiation and persuasion skills
  • Experience using CRM platforms and communication tools
  • Excellent interpersonal and relationship management skills

How to Apply

No application instructions were provided in the posting.

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