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Sales & Customer Success Executive
Khenpro Global Services · Nigeria
Salary
Undisclosed
Location
Nigeria
Posted
2 weeks ago
Required skills
Lead conversionCustomer relationship managementNegotiationPersuasionCRM platformsDigital communicationCustomer serviceSales
About the role
Sales & Customer Success Executive
Khenpro Global Services is seeking an energetic and customer-focused Sales & Customer Success Executive to convert enquiries into sales while delivering exceptional customer experiences through consultative selling techniques.
Responsibilities
- Respond promptly to customer enquiries across digital communication channels
- Convert leads into completed sales through effective relationship management
- Conduct follow-up engagements with prospective customers and abandoned leads
- Educate customers on product benefits and recommend suitable solutions
- Upsell complementary products and services to maximize revenue opportunities
- Maintain accurate records of customer interactions and sales activities
- Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction
Requirements
- Bachelor's Degree or equivalent qualification
- 1–3 years' experience in sales, customer service, telesales, or social commerce
- Strong negotiation and persuasion skills
- Experience using CRM platforms and communication tools
- Excellent interpersonal and relationship management skills
How to Apply
No application instructions were provided in the posting.
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