Estate Management Personnel

Role Overview

Meritabode Nigeria Limited is seeking an Estate Management Personnel to manage and support the daily operations of their estate. The ideal candidate will be responsible for addressing resident concerns, maintaining standards, and ensuring smooth communication.

Responsibilities

• Attend to residents’ complaints, requests, and inquiries promptly and professionally
• Serve as the first point of contact for all estate communication
• Track and follow up on complaints until resolution
• Ensure proper documentation of all issues, resolutions, and updates
• Communicate estate updates and directives to residents
• Monitor general cleanliness, service quality, and basic estate standards
• Escalate unresolved issues to management when necessary
• Support administrative duties related to estate operations
• Maintain strong customer satisfaction and professional relationships with residents

Requirements

• HND qualification
• 7 - 8 years experience in Customer Service (estate/facility experience is an advantage)
• Strong communication and interpersonal skills
• Must be mature, professional, and well-organized
• Good problem-solving and conflict resolution skills
• Computer literate (MS Office, email communication)
• Ability to multitask and work under pressure
• Attention to detail and good record-keeping skills
• Added advantage: Must be able to drive with a valid driver’s license.

How to Apply Interested and qualified candidates should send their CVs to: hr.meritabode@gmail.com using the job title as the subject of the email.