CCTV Operative

Job Summary

The CCTV Operative is responsible for monitoring, operating, and managing the hotel's Closed-Circuit Television (CCTV) surveillance systems and other electronic security systems to ensure the safety and security of guests, employees, visitors, contractors, assets, and facilities. The role involves continuous surveillance, detecting suspicious activities, responding to security incidents, and supporting investigations while maintaining confidentiality, professionalism, and operational integrity.

Responsibilities

• Continuously monitor all CCTV cameras covering guest areas, entrances, exits, parking areas, public spaces, back-of-house facilities, loading bays, offices, corridors, elevators, staircases, and other designated locations.
• Observe, identify, and report suspicious activities, unauthorized access, theft, vandalism, safety hazards, and security breaches.
• Ensure uninterrupted monitoring of all surveillance systems throughout assigned shifts.
• Support the Security Team by providing real-time surveillance information during routine operations.
• Guide patrol officers to incident locations using CCTV footage.
• Monitor access control points and security checkpoints.
• Detect security incidents promptly and notify the appropriate security personnel.
• Preserve video evidence relating to incidents.
• Ensure CCTV recordings are continuously captured and properly stored.
• Retrieve, preserve, and archive video footage required for investigations.
• Operate CCTV software, video management systems, digital recording equipment, alarm systems, and other electronic security devices.
• Maintain accurate CCTV logs and surveillance records.
• Assist the Chief Security Officer in reviewing CCTV footage during investigations.
• Monitor surveillance footage for health and safety violations.
• Maintain strict confidentiality regarding surveillance activities and recorded footage.
• Maintain effective communication with Security Operatives and Supervisors.
• Comply with all hotel security policies, Standard Operating Procedures (SOPs), and surveillance regulations.

Requirements

• Minimum of National Diploma (ND) or Higher National Diploma (HND) in Security Management, Computer Science, Information Technology, Criminology, Public Administration, or a related discipline.
• Senior Secondary School Certificate (SSCE) with relevant subjects.

How to Apply Interested and qualified candidates should forward their CVs to: recruitment@domeoresources.org