Head of Sales – Kloverharris Limited

We are seeking a highly experienced, commercially driven Head of Sales to lead the company's sales function and drive sustainable business growth across our luxury retail operations.

Responsibilities

• Develop and implement comprehensive sales strategies to achieve revenue, profitability, and market share objectives
• Lead, mentor, and inspire high-performing sales teams to consistently exceed targets
• Establish and monitor sales KPIs, ensuring accountability and performance excellence
• Identify and pursue new business opportunities, strategic partnerships, and market expansion initiatives
• Build and maintain strong relationships with corporate clients, HNIs, and Ultra HNIs
• Develop strategies to revive dormant accounts and acquire new customers
• Drive sales across entry-level, mid-range, and luxury watch categories
• Execute key account management strategies to maximize customer lifetime value
• Analyze market trends, competitor activities, and emerging opportunities
• Prepare accurate sales forecasts, budgets, and performance reports
• Collaborate with Marketing, Operations, and other departments on growth initiatives
• Ensure exceptional customer service and luxury client experience standards
• Monitor inventory trends and optimize product availability
• Oversee pricing strategies, promotional activities, and sales campaigns
• Ensure visual merchandising aligns with luxury brand standards
• Support continuous learning and development of sales team members
• Conduct performance reviews and implement development plans
• Represent the company at networking events, exhibitions, and business development engagements

Requirements

• Bachelor's Degree in Business Administration, Marketing, Sales, Management, or related field (international degree preferred)
• Master's degree or MBA is an added advantage
• Minimum 15 years progressive sales experience, with at least 7 years in senior leadership/management role
• Proven experience leading high-performing sales teams
• Demonstrated success in developing and executing sales strategies with measurable growth
• Experience managing corporate accounts and high-value client portfolios
• Strong understanding of luxury retail, premium consumer goods, jewelry, or timepiece sales
• Experience working with HNIs and Ultra HNIs
• Proven track record of closing high-value transactions and exceeding sales targets
• Experience in luxury retail, investment banking, asset management, private banking, wealth management, or luxury real estate is highly advantageous

Required Skills

• Strategic thinking and commercial acumen
• Leadership and people management
• Business development and relationship management
• Negotiation, influencing, and closing abilities
• Sales planning, forecasting, and performance analysis
• Analytical and problem-solving skills
• Communication and presentation skills
• Client and account relationship management
• Customer-focused mindset
• Emotional intelligence and interpersonal skills
• Microsoft Office Suite proficiency
• CRM systems proficiency

How to Apply

No application instructions were provided in the posting. Please contact Kloverharris Limited directly for submission details.