Sales and Retail Associate

KindHeart Agency is seeking a full-time Sales and Retail Associate to drive retail performance and client relationships for a fashion brand. You will supervise the in-store sales team, manage stock levels, track sales targets, and deliver a consistent shopping experience while owning the commercial engine of the brand's retail presence.

Responsibilities

• Lead and develop the in-store day-to-day sales team
• Track monthly and seasonal sales targets
• Manage stock levels, visual merchandising standards, and replenishment
• Oversee the client/brand experience from stocking, purchase, and follow-up
• Collaborate with the team on campaigns, launches, and pop-ups
• Produce weekly/monthly retail performance reports
• Liaise with team on bestsellers, slow-movers, and restocks

Requirements

• Experience in retail management, ideally in fashion or lifestyle
• Strong client relationship skills and consultative sales approach
• Proficiency with retail and inventory management
• Confident communication skills

Nice to Have

• Experience in lifestyle/fashion brands
• Familiarity with project management tools (Asana, Google Sheets, Salesforce)
• Eye for visual merchandising and styling

Work Structure

• Full-Time: Monday–Friday, 10:00 AM–6:00 PM
• Hybrid Mode: Remote work with required in-person availability in Lagos

How to Apply

Go to KindHeart Agency on docs.google.com to apply.