Retail Officer

Retail Officer

Betgr8 is seeking a motivated Retail Officer to support retail growth and operations across Lagos — scouting, onboarding, and supporting shop agents to drive network growth.

Responsibilities

• Scout, engage, and onboard new agents and betting shops
• Identify suitable shop locations and assess proximity to existing shops
• Coordinate onboarding, training, and welcome packages for new agents
• Ensure agents receive shop betting accounts and complete required documentation
• Build relationships with agents and carry out regular shop visits
• Monitor agent performance and identify sales/network growth opportunities
• Support agents with trade assets and documentation
• Provide product, platform, and technical support (app installation, updates, navigation)
• Respond promptly to agent queries via chat, email, phone, or visits
• Conduct checks on betting patterns to identify fraud and support risk management
• Support in-house training and product updates
• Prepare reports on agent recruitment, sales performance, and network growth

Requirements

• Experience in sales, retail, field operations, or business development
• Fintech experience is an advantage
• Good communication and relationship management skills
• Target-driven and proactive
• Good knowledge of Lagos
• Good reporting and organisational skills
• Willingness to travel within Lagos

Salary Competitive + Performance Incentives

How to Apply Send your CV to employment@betgr8.com using the position as the subject of the email.