Relationship Officer (Loans & Deposit Mobilization)

Relationship Officer (Loans & Deposit Mobilization)

Trident Micro Finance Bank Limited is seeking a smart, result-driven, and customer-focused Relationship Officer to join our team. The ideal candidate will be responsible for SME loan sourcing, deposit mobilization, customer relationship management, and business development activities.

Responsibilities

• Source and manage SME loan customers.
• Mobilize deposits and grow the bank's customer base.
• Ensure satisfactory service delivery to all customers and address their inquiries promptly.
• Build and maintain strong customer relationships.
• Conduct customer visits and business assessments.
• Follow up on loan repayments and ensure portfolio quality.
• Adhere to standard operating procedures and business practices.
• Achieve established performance targets within the specific time frame.
• Work with the team to develop and implement a business development plan to improve deposits.
• Meet assigned targets and quota in deposit mobilization and other assigned tasks.
• Promote the bank's products and services.

Requirements

• B.Sc. Degree / HND in a relevant field.
• Minimum of 3 years' experience in banking, microfinance or related role.
• Prior experience as an SME lending and deposit mobilization officer in a financial institution.
• Good verbal and written communication skills.
• Strong negotiation and interpersonal skills.
• Target-driven and able to work with minimal supervision.

How to Apply Interested and qualified candidates should send their CVs in Word or PDF to: hrrecruitment@tridentmfb.com using the Job Title as the subject of the email.