Receptionist

Receptionist

DLAB Medicare Services Limited is seeking a dedicated and professional Receptionist to manage front desk operations and provide excellent customer service. The role involves welcoming patients, managing communications, coordinating patient flow, and maintaining administrative records.

Responsibilities

• Welcome patients, clients, healthcare providers, and visitors in a professional, courteous, and compassionate manner.
• Register patients, verify identification and documentation, schedule appointments, and provide accurate information about laboratory services.
• Manage all front desk communications by answering and directing telephone calls, emails, and inquiries.
• Coordinate patient flow by liaising with phlebotomists, laboratory scientists, clinicians, and other departments.
• Receive and process payments, issue receipts, and maintain accurate financial and patient registration records.
• Perform general administrative duties including filing, scanning, and document management.
• Maintain a clean and organized reception area, monitor supplies, and coordinate timely replenishment.
• Safeguard the confidentiality of patient information and ensure compliance with data protection policies.
• Comply with laboratory quality management, infection prevention and control, and safety standards.

Requirements

• Minimum of Secondary School Education (SSCE, WAEC, NECO) with basic accounting knowledge.
• Must be computer literate.
• Previous experience as a receptionist, front desk officer, customer service representative, or administrative assistant.
• Good moral character, friendly, and with excellent communication skills.
• Ability to multitask and work effectively in a fast-paced environment.

How to Apply Interested and qualified candidates should forward their application (including CV and copies of credentials) to: hr@dlabmedicare.com using "Receptionist" as the subject of the email.

Application Closing Date: 19th August, 2026.