Customer Service Representative

LEAM Consulting Limited is seeking a Customer Service Representative to serve as the first point of contact for clients and prospects, providing accurate information, resolving inquiries, and ensuring an excellent customer experience.

Responsibilities

• Attend to client calls, emails, social media messages, and walk-in inquiries courteously and professionally
• Handle client complaints or issues promptly, ensuring satisfactory resolution
• Maintain accuracy and timeliness in record keeping and reporting

Requirements

• HND or B.Sc. Degree in Business Administration, Mass Communication, Marketing, or related field
• Minimum of 1 year of experience in customer service
• Excellent verbal and written communication skills
• Strong interpersonal, problem-solving, and organizational abilities
• Calm, patient, and empathetic personality with a client-first mindset

How to Apply

No application instructions were provided in the posting.