Sales Operations Lead

Dragnet Nigeria is seeking a highly organised, analytical, and results-driven Sales Operations Lead to support and optimise commercial operations. You will manage sales pipelines, drive CRM governance, coordinate bids, and deliver data-driven insights that fuel revenue growth and operational efficiency.

Responsibilities

• Manage and maintain sales pipeline and CRM data integrity
• Monitor sales performance, pipeline movement, conversion rates, and revenue metrics
• Produce regular sales reports, dashboards, and forecasting insights
• Coordinate proposal and bid submissions across multiple departments
• Improve sales processes, reporting structures, and operational workflows
• Support adoption of AI-powered tools and automation to enhance sales productivity
• Collaborate with Sales, Partnerships, Product, Finance, Legal, and Delivery teams to drive commercial success

Requirements

• Bachelor's Degree in Business Administration, Marketing, Economics, Finance, Data Analytics, Information Systems, or related discipline
• 5–7 years' experience in Sales Operations, Revenue Operations, Commercial Operations, CRM Administration, Sales Enablement, Business Operations, Bid Management, or related roles
• Demonstrated experience managing sales pipelines, forecasting, CRM systems, commercial reporting, and performance tracking
• Experience coordinating bids, proposals, tenders, and cross-functional commercial initiatives
• Strong understanding of sales processes, revenue operations, pipeline management, and business reporting
• Proven ability to analyse data, identify trends, and provide actionable recommendations
• Proficiency in Microsoft Excel, Microsoft 365, CRM platforms, dashboards, and reporting tools
• Strong analytical and problem-solving skills
• Excellent organisational and project coordination abilities
• Strong stakeholder management and communication skills
• High attention to detail and process discipline
• Ability to manage multiple priorities and deadlines effectively

How to Apply

No application instructions provided in the posting.