Control Room Superintendent

Job Summary

The Operations Control Room Superintendent is responsible for supervising and coordinating real-time terminal operations from the Operations Control Room to ensure safe, efficient, and smooth vessel and yard activities.

Responsibilities

• Monitor live vessel and yard operations via TOS and Control Room systems
• Monitor movements of Cargo Handling Equipment (CHE) across yard, shipside, and terminal through CCTV
• Ensure efficient use of TOS in monitoring and controlling operations
• Maintain accurate operational logs and Control Room records
• Disseminate relevant operational information/data to Yard and Ship-side teams in real time
• Update vessel operation sequences based on planning instructions
• Monitor live vessel operations and provide real-time updates
• Communicate with Shipping Agents regarding vessel operational status
• Plan and coordinate vessel and terminal operations for optimal performance
• Send soft copies of vessel departure reports at completion of operations
• Prepare shift reports summarizing vessel productivity, yard performance, delays, and key operational events
• Report major operational delays or disruptions and propose corrective solutions
• Analyse causes of delays associated with vessel and yard operations
• Support continuous improvement initiatives to enhance productivity and turnaround time
• Monitor vessel productivity, yard performance, and equipment allocation through TOS dashboards
• Liaise with Equipment Control team for proper distribution of equipment
• Coordinate with Technical Department and Plant unit for equipment availability and fault resolution
• Perform any other operations-related duties as may be required to support terminal efficiency and productivity.

Requirements

• HND / Bachelor's Degree in Maritime Studies, Logistics, Transport Management, Engineering, or related field
• Port or Shipping Operations Training
• Minimum of 6 years’ experience in terminal/port operations, with at least 3 years in a supervisory or control room role
• Experience in vessel planning or yard operations coordination is an advantage
• Knowledge of cargo handling equipment deployment and coordination
• Strong knowledge of port/terminal operations (yard and shipside)
• Proficiency in Terminal Operating System (TOS)
• Ability to interpret operational dashboards and productivity metrics
• Strong coordination and multitasking ability
• Excellent communication and real-time decision-making skills
• High level of situational awareness and attention to detail
• Ability to perform effectively under pressure in a 24/7 shift environment.

Salary Attractive.

How to Apply Interested and qualified candidates should send their CV to recruitment@tict-ng.com using the job title as the subject of the email.