Customer Service / Sales Closer

A reputable company is recruiting suitably qualified candidates to fill the position below:

Job Position: Customer Service / Sales Closer

Job Location: Port Harcourt, Rivers Employment Type: Full-time

Description

We are looking for a proactive and results-driven Customer Service / Sales Closer to join our team. The successful candidate will be responsible for responding to customer inquiries, providing exceptional customer support, and converting prospective leads into paying customers. The ideal candidate should possess excellent communication and negotiation skills, be confident when interacting with clients, and have the ability to build trust and maintain positive customer relationships.

Key Responsibilities

Attend to customer inquiries via phone, email, WhatsApp, and social media. Follow up on leads and convert prospects into customers. Explain company services clearly and professionally. Maintain strong relationships with clients and ensure customer satisfaction. Meet and exceed monthly sales targets. Record customer interactions and update CRM systems. Handle objections and close sales effectively. Work closely with marketing and operations teams.

Requirements

Minimum of OND / HND / Bachelor’s Degree in any field. Proven experience in customer service or sales (preferred). Strong communication and persuasion skills. Confident, friendly, and target-driven personality. Ability to work with minimal supervision. Basic knowledge of CRM tools such as Zoho CRM, HubSpot CRM, or similar tools is an added advantage. Good knowledge of social media communication (WhatsApp, Instagram, Facebook).

Skills Required:

Customer Relationship Management Sales and Negotiation Communication Skills Lead Conversion Time Management Problem Solving Basic CRM Usage.

Benefits

Competitive salary + commission structure Performance-based bonuses Career growth opportunities Training and development Supportive work environment.

Note: Only successful candidates will be contacted.